Offers a fast and simple customer service experience through the world's most used messaging application.
Why Aloha WhatsApp?
Aloha WhatsApp delivers "Rich Media" content directly to customer's smartphone, considerably reducing costs by replacing or reducing the usage of totems and displays.
Customers no longer have to physically wait in line to receive service. They can do it remotely while browsing the store, increasing the possibilities of Cross & Up-Selling.
Delivers personalized "Rich Media content" without any cost in a 24-hour window, which can be virally shared through various social networking features.
Schedule a physical visit or virtual appointment in advance.
Enter a virtual queue using methods such as QR codes or Bluetooth beacons.
No need for a physical ticket, receive a mobile identifier that will get listed in the virtual queue.
Receive notifications on your smartphone to monitor the progress and status of the turn.
A notification letting the customer know it's their turn, where, and who will attend them.
Receive in-person service at the store or remotely through a video call.
Complete satisfaction surveys that provide feedback to the company.
A 24-hour window to receive exclusive content such as special offers and promotions.
Schedule a physical visit or virtual appointment in advance.
Enter a virtual queue using methods such as QR codes or Bluetooth beacons.
No need for a physical ticket, receive a mobile identifier that will get listed in the virtual queue.
Receive notifications on your smartphone to monitor the progress and status of the turn.
A notification letting the customer know it's their turn, where, and who will attend them.
Receive in-person service at the store or remotely through a video call.
Complete satisfaction surveys that provide feedback to the company.
A 24-hour window to receive exclusive content such as special offers and promotions.
Great benefits
Discover how Aloha WhatsApp can help in reducing costs and increasing your sales with personalized and virally shareable content directly on your customers' smartphones.
Your clients are remotely served through video calls no matter where they are.
Appointment management solution with geolocation for virtual and in-person meetings.
Audio and screen recording for in-person and virtual interactions.
Transform your customers' experience while ensuring safety in your business with contactless check-in.
Manage customer service with prioritization of shifts and weighting of queues based on value.
Transform information into knowledge with our comprehensive data processing solutions.
Deep analysis of interactions with your customers through Speech & Text Analytics.
Enhance your customers' experience with our solutions.
Schedule an appointment and request a demo.
Contact us for more information about Aloha.