Aloha WhatsApp

Pre-scheduling and virtual queue solution through WhatsApp

Offers a fast and simple customer service experience through the world's most used messaging application.

Get in touch

Why Aloha WhatsApp?

Reduce costs and boost sales

Cost-savings
on hardware

Aloha WhatsApp delivers "Rich Media" content directly to customer's smartphone, considerably reducing costs by replacing or reducing the usage of totems and displays.

Advantage of waiting times

Customers no longer have to physically wait in line to receive service. They can do it remotely while browsing the store, increasing the possibilities of Cross & Up-Selling.

New marketing and sales opportunities

Delivers personalized "Rich Media content" without any cost in a 24-hour window, which can be virally shared through various social networking features.

Our solutions

Virtual queue and mobile ticket
No printed ticket required! Customers enter a virtual queue and receive a digital ticket on their smartphones.
Sending and viralization of content
24-hour window for sending personalized messages for free.
Remote waiting
Customers wait in a virtual queue, inside or outside the store, taking advantage of their time.
Main features

Aloha WhatsApp optimizes customer’s experience by offering:

Prior Appointment

Schedule a physical visit or virtual appointment in advance.

Check In

Enter a virtual queue using methods such as QR codes or Bluetooth beacons.

Mobile Ticket

No need for a physical ticket, receive a mobile identifier that will get listed in the virtual queue.

Notifications

Receive notifications on your smartphone to monitor the progress and status of the turn.

Call

A notification letting the customer know it's their turn, where, and who will attend them.

Customer support

Receive in-person service at the store or remotely through a video call.

Feedback

Complete satisfaction surveys that provide feedback to the company.

24-hour marketing

A 24-hour window to receive exclusive content such as special offers and promotions.

Prior Appointment

Schedule a physical visit or virtual appointment in advance.

Check In

Enter a virtual queue using methods such as QR codes or Bluetooth beacons.

Mobile Ticket

No need for a physical ticket, receive a mobile identifier that will get listed in the virtual queue.

Notifications

Receive notifications on your smartphone to monitor the progress and status of the turn.

Call

A notification letting the customer know it's their turn, where, and who will attend them.

Customer support

Receive in-person service at the store or remotely through a video call.

Feedback

Complete satisfaction surveys that provide feedback to the company.

24-hour marketing

A 24-hour window to receive exclusive content such as special offers and promotions.

Great benefits

Discover everything Aloha WhatsApp has to offer you

Improve your customer experiences

  • Quick and simple process
  • No previous installation required
  • Almost none learning curve
  • Highly committed users to the App

Sales and marketing opportunities

  • Custom offers
  • Multimedia content such as photos, videos, audios, maps, links and so on
  • Viralisation (share + stories)

Other advantages

  • Cost-savings in totems and displays
  • Performance and customer data
  • Biosecurity risk reduction
  • and many more

Take this opportunity today!

Discover how Aloha WhatsApp can help in reducing costs and increasing your sales with personalized and virally shareable content directly on your customers' smartphones.

Try a demo
Might also interest you

Other features and use cases of Aloha

Aloha
Video Assistance

Your clients are remotely served through video calls no matter where they are.

More info

Aloha
No Line

Appointment management solution with geolocation for virtual and in-person meetings.

More info

Aloha
Recordings

Audio and screen recording for in-person and virtual interactions.

More info

Aloha
Contactless

Transform your customers' experience while ensuring safety in your business with contactless check-in.

More info

Aloha
Line Manager

Manage customer service with prioritization of shifts and weighting of queues based on value.

More info

Aloha
Data Science

Transform information into knowledge with our comprehensive data processing solutions.

More info

Antalk
Speach Analytics

Deep analysis of interactions with your customers through Speech & Text Analytics.

More info

Business focused solutions

Telco
Banca
Retail
Services
Government

Copyright © 2024 Esolutions - All rights reserved

Leave us a message!

Enhance your customers' experience with our solutions.
Schedule an appointment and request a demo.

Contact us for more information about Aloha.

    Chat Whatsapp