Total real-time branch control
Manage your in-person and virtual channels.
Online appointment pre-scheduling, virtual queues, specialized service, and feedback.
Transform and improve the experience of your customers, ensuring safety in your business.
Our contactless Check-in system makes it possible.
Offers a fast and simple customer service experience through the world's most used messaging application.
Delivers a fast and simple user experience through the most used messaging app.
Leverage the potential of concealed data from various customer interaction channels by employing Antalk, an automated analysis solution.
Features
Aloha in real time
Benefits
You can learn how your customers are served to enhance their branch experience.
Your customers will notice organized service and can schedule appointments without waiting in line.
Provide historical and real-time information for proper channel analysis.
Visualize how branches and advisors work, identifying opportunities for improvement.
Direct and boost the sales process through customer knowledge (clustering).
Developed and hosted in the cloud. Integrates with the most widely used management platforms.
Allows for the optimization, automation, and measurement of service processes.
Allows for the optimization, automation, and measurement of service processes.
AI Agent
A conversational co-pilot that anticipates risks and overload in real time, turning room data into instant decisions.
Anticipates demand spikes and from the morning report to the last query of the day, Aló monitors the room and tells you what to do, when, and why.
Alerts when demand threatens to exceed capacity.
Suggests moving advisors to manage pressure during critical periods.
Projection at start, real balance at close.
From the morning projection to closing, Aló supports every part of the day.
Morning report with shift projection, critical window, and risk level.
Tracks demand and AHT in real time and detects risks as they arise.
Suggests specific reassignments you can accept or reject as you prefer.
Closing report with deviations, accuracy, and lessons for the next day.
Aló interprets data for you and turns it into concrete actions — focus on a task, reassign advisors during critical periods — which you can follow or ignore.







Schedule a meeting with our consultants and request a demo of our software.
Enhance your customers' experience with our solutions.
Schedule an appointment and request a demo.
Contact us for more information about Aloha.
Mejora la experiencia de tus clientes con nuestras soluciones.
Agenda una cita y solicita una demo.
Contáctanos para obtener más información sobre Aloha