Welcome your customers without queues and contact

QR check-in, WiFi as soon as they arrive, less hardware, less waiting, more security.

Aloha Check In

Lowers service costs and increases customer satisfaction

Choose how to check in at your branch

Kiosk, QR, and conversational agent work separately or combined. Implement the one you need today and add the others whenever you want: all connect to the same virtual queue.

Check-in with kiosk

A large screen at the branch entrance. The customer taps the option they need and gets their turn in seconds, without waiting at the counter or using their phone.

No smartphone, app, or mobile data required.

Process selection and automatic prioritization.

Reduces reception congestion and organizes the flow of people.

Automatically directs to the correct service or representative.

Optional ticket printing.

Check-in with QR

A code posted at the entrance. The customer scans it with their camera, the check-in website opens, and they take their turn without touching anything but their phone.

No app download required: opens in the browser.

The customer follows their turn on their mobile device.

No hardware needed in the branch.

Can be enabled at any branch without construction or installation.

Check-in with host and tablet

Same flow as the kiosk, but handled by a person. A host welcomes the customer at the entrance with a tablet, understands their needs, and registers them in the virtual queue without requiring any action from the customer.

Human contact from the first moment.

Simple inquiries are resolved without taking a turn.

Full mobility: the host serves where the line forms, without a fixed point.

Flexible support: added only during peak times or specific campaigns.

AI Conversational Agent

Once the customer enters, an AI agent welcomes and guides them throughout the entire service process—whether in-branch or remotely.

From check-in to resolution, friction-free

What does the agent do?

Autonomously completes transactions.

Refers complex processes to video calls or advisors.

Provides general information about products and services.

Promotes self-service and digital education.

The impact on your operation

How we get it running on your network

We start with a pilot branch and scale up based on what we learn. You don't need to change your current queue system.

An smart investment!

Discover how Aloha Contactless can help you reduce costs and improve the customer service experience, while ensuring biosecurity and hygiene for your customers and employees.

Might also interest you

Other features and use cases of Aloha

Business focused solutions

Telco
Banca
Retail
Services
Government
Leave us a message!

Enhance your customers' experience with our solutions.
Schedule an appointment and request a demo.

Contact us for more information about Aloha.

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